Inventory Management with Real-Time Availability
- Manage hotels with promotions and live availability.
- Control transport, sightseeing, and service inventory.
- Track confirmations across suppliers.
Operations Module
RunOperationsWithout Chaos
From confirmation to completion, helloGTX gives travel teams structured operational control with live visibility, accountable ownership, and faster delivery.
- Track bookings, suppliers, and delivery status in one connected system.
- Handle post-sales changes with role-based approvals and cost impact control.
- Run group operations, vouchers, and field execution with full traceability.
Control Tower Snapshot
Live Progress
Track operational movement from confirmation to closure.
Rights Control
Prevent silent changes with approvals and audit visibility.
Auto Documents
Generate vouchers and confirmations instantly.
Payment Clarity
Monitor customer receipts and supplier dues in real time.
Why It Breaks
Operations Break When Structure Is Missing
Sales may close the deal, but operations decides the customer experience. In many travel businesses, complexity begins after confirmation, when details shift, suppliers follow up, and teams work without a single source of truth.
Untracked post-sales changes
Supplier follow-up gaps
Pending payment confusion
No clear operational ownership
The challenge is rarely volume. The real challenge is unstructured execution. helloGTX brings consistency, accountability, and control to daily operations.
Core Controls
Built for Real Operations Workflows
Post-Sales Modifications with Rights Control
- Manage upgrades, changes, and amendments.
- Apply role-based permissions for change approvals.
- Track cost impact before final acceptance.
Group Departures Management
- Manage fixed departures and schedules.
- Maintain passenger lists and rooming plans.
- Control pricing, availability, and export sheets.
Post-Sales File Allocation to Operations
- Auto-share cost sheets and margin data.
- Attach supplier details and services to the file.
- Assign clear ownership instantly on confirmation.
Payment Tracking and Supplier Dues
- Track partial, full, and pending payments.
- Auto-update booking payment status.
- View supplier dues with full clarity.
Supplier Management in One System
- Manage suppliers, contracts, and negotiated rates.
- Track supplier-wise bookings and commitments.
- Monitor balances and settlement status.
1-Click Voucher Generation
- Generate hotel and flight vouchers instantly.
- Create transfer and sightseeing vouchers quickly.
- Issue service confirmations without manual delay.
Driver Allocation and Driver App
- Allocate drivers per booking with service context.
- Share pickup details through the driver app.
- Mark pickup and service completion in real time.
Service Completion Tracking
- Mark services completed or pending by file.
- Track delays, exceptions, and unresolved items.
- Maintain complete audit history for control.
Execution Flow
Connected Workflow From Confirmation to Completion
Step 1
Confirmed files are auto-assigned to operations with full context.
Step 2
Inventory, supplier allocation, and service planning move in parallel.
Step 3
Changes are processed via approvals with clear cost implications.
Step 4
Vouchers and driver instructions are issued without manual rework.
Step 5
Completion and payment status close the loop for owners and teams.
Operational Impact
What Teams Gain with helloGTX Operations
Full Visibility
Owners and managers see progress, risk points, and payment exposure without follow-up calls.
Better Control
Access rules and activity logs make every amendment traceable and accountable.
Faster Delivery
Automated vouchers, file handover, and assignment speed up day-to-day execution.
Calmer Teams
Less operational firefighting means better service quality and more predictable outcomes.
Operations Should Feel Controlled, Not Chaotic
See how travel businesses run smoother operations with structured workflows inside helloGTX.
Book a Demo
FAQs
Operations CRM FAQs
Can operations handle post-sales changes?
-
Yes. All changes are tracked with approvals and visible cost impact before final action.
Are supplier payments linked to bookings?
+
Yes. Supplier dues are visible per booking and service, so teams can settle on time.
Does helloGTX support group departures?
+
Yes. Fixed departures, rooming allocation, passenger lists, and pricing are fully managed.
Is driver allocation part of operations?
+
Yes. Driver allocation, pickup details, and completion updates are handled in the same flow.
Can partial payments be tracked?
+
Yes. Partial, pending, and completed payment states are available with real-time updates.
Are vouchers generated automatically?
+
Yes. Vouchers are generated quickly after confirmation and stay attached to the file.
Are operations connected to sales and accounts?
+
Yes. Operations remains connected to sales, supplier activity, and payment records end to end.