Basic identity and travel-related fields required for service workflows.
Privacy & Data Care
Privacy PolicyBuilt on Transparency
This policy explains how helloGTX collects, uses, and protects information across our travel technology platform.
- Your privacy is important to us and handled responsibly.
- Data use is limited to service delivery, support, and platform improvement.
- Security safeguards and compliance standards remain a continuous focus.
Policy Snapshot
Service fulfillment, customer communication, and operational support.
Physical, electronic, and managerial safeguards for data protection.
Users can request access or updates to personal information.
Commitment to Privacy
Your privacy is important to us. This policy explains how helloGTX collects, uses, and protects your information. We are committed to maintaining transparency and ensuring that your personal data is handled responsibly.
This notice is accessible across our platform, including at all points where personally identifiable information may be requested.
The Information We Collect
This policy applies to all information collected through helloGTX, including travel-related services such as portal development and automation solutions.
We may collect the following information:
Name
Address
Date of Birth
Passport Number
Email Address
Phone Number
Frequent Flyer Details
IP Address
How We Use Your Information
The information you provide is used strictly to deliver and improve our services.
- To process and fulfill service requests
- To communicate updates, offers, and promotions (with opt-out option)
- To respond to customer queries
- To improve platform performance using aggregated insights
We do not sell or share your personal information with third parties except where necessary to provide services.
Aggregated, non-identifiable data may be used for analytics and improvement purposes.
Our Commitment to Data Security
We implement appropriate physical, electronic, and managerial safeguards to protect your information from unauthorized access, misuse, or disclosure.
These measures are designed to maintain data accuracy and ensure secure handling of all collected data.
Compliance & Data Protection Standards
We are currently in the process of implementing global data protection and security standards, including GDPR (General Data Protection Regulation) compliance and ISO 27001 certification, to further strengthen our commitment to data privacy, security, and governance.
Accessing or Correcting Your Information
You may access or update your personal information by contacting our support team.
To protect your privacy, we may verify your identity before granting access or making corrections.
Need Help with Privacy Questions?
Our team can help clarify policy points, data requests, and account-level privacy support.
Contact helloGTX