B2C Travel CRM

B2C Travel CRM Softwarefor Travel Agents & Tour Operators

Capture more leads, respond faster and convert more bookings. Manage flights, hotels, holidays, visas, insurance and corporate travel enquiries from a single platform.

  • Automatically capture enquiries from WhatsApp, Meta Ads, website forms, calls, and walk-ins.
  • Create AI-powered itineraries and quotations in minutes.
  • Track proposal opens, engagement and conversions in real time.
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Travel CRM Control
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12 Core features
1 Unified platform
AI-ready itineraries Send professional proposals customers can view instantly.
Never miss a lead Capture and respond to enquiries from every channel.
Service Coverage

Built for Every Travel Service You Sell

Unlike generic CRM software, helloGTX provides dedicated workflows for every travel service you offer.

Flight Bookings

Manage flight enquiries, ticketing requests and airline quotations.

Hotel Reservations

Track hotel bookings, supplier rates and customer requests.

Holiday Packages

Create itineraries, quotations and package proposals faster.

Visa Services

Manage documents, application status and customer communication.

Travel Insurance

Sell standalone travel insurance and package add-ons.

Corporate Travel

Handle corporate travel enquiries alongside leisure bookings.

Transfers & Sightseeing

Manage transfers, activities and local travel services.

Group Departures

Manage complete group operations from a single platform.

Why CRM Matters

Why Travel Businesses Need a Specialized CRM

As enquiries grow across WhatsApp, ads, forms and calls, managing them manually becomes difficult and costly.

Leads Scattered Everywhere

Enquiries arrive from WhatsApp, ads, forms and calls with no central tracking.

Delayed Responses

Missed follow-ups push customers toward faster competitors.

Manual Quotations

Creating itineraries by hand slows down every sales cycle.

No Engagement Visibility

Teams can't tell which customers are actually ready to book.

Limited Repeat Business

Without follow-up data, past customers are rarely re-engaged.

Core Features

Key Features of helloGTX Travel CRM

1. Omnichannel Lead Management

Automatically capture enquiries from calls, WhatsApp, website forms, Meta & Instagram ads and walk-ins into one pipeline.

2. AI-Powered Lead Qualification

Engage customers instantly, even after hours, with an AI assistant that qualifies leads and suggests packages.

3. AI Itinerary & Proposal Builder

Generate image-rich, day-wise itineraries and quotations in minutes with reusable templates.

4. Engagement Tracking

Get notified the moment customers open proposals, click links or respond.

5. WhatsApp CRM

Manage every conversation from a shared team inbox with the Official WhatsApp API and AI chatbot.

6. Mobile CRM with SIM-Based Calling

Call customers, auto-log conversations and update lead status directly from the mobile app.

7. Dedicated Travel Modules

Specialized workflows for flights, hotels, holidays, visas, insurance and transfers.

8. Group Departure Management

Manage fixed departures, passenger lists, rooming lists and tour schedules in one place.

9. GST & TCS Finance Management

Generate tax invoices, payment links and multi-currency quotations with built-in GST and TCS calculations.

10. Supplier Payments & Collections

Track online collections and supplier payments without leaving the CRM.

11. Owner Dashboard & Reporting

Track lead volume, conversion rates, proposal performance and revenue trends in real time.

12. Team Productivity Tracking

Monitor pending follow-ups and team performance to improve accountability.

Business Impact

Why Travel Businesses Choose helloGTX

Benefits You Get

Capture every enquiry, respond faster and convert more bookings with less manual effort.

Built Exclusively for Travel

Dedicated workflows for flights, hotels, holidays, visas, insurance and corporate travel.

Who Should Use

Designed for B2C travel agencies, holiday planners, tour operators, and travel businesses that want to automate sales, manage bookings, and grow faster.

All-in-One Platform

AI-powered lead qualification, WhatsApp automation and complete GST/TCS finance management in one platform.

Ready to Scale Your Travel Business?

Capture every enquiry, automate follow-ups, create professional quotations and convert more bookings with helloGTX.

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Call: +91 8595066011
Faqs

B2C Travel CRM FAQs

What is a B2C Travel CRM? -
A travel CRM designed specifically for travel agencies that sell directly to customers and manage enquiries, quotations, bookings, payments, and customer communication.
Can helloGTX manage flight, hotel, visa and holiday enquiries? +
Yes. Dedicated modules are available for flights, hotels, holidays, visas, insurance, corporate travel, transfers, and group departures.
Does helloGTX support WhatsApp integration? +
Yes. helloGTX supports the Official WhatsApp Business API, shared inboxes, automation, and AI-powered customer engagement.
Can AI generate travel itineraries? +
Yes. The AI itinerary builder helps consultants create professional quotations and travel proposals within minutes.
Can I track customer engagement? +
Yes. You can track proposal views, email opens, clicks, and customer responses.
Does helloGTX support GST and TCS calculations? +
Yes. GST, TCS, VAT invoicing, collections, and supplier payment tracking are built into the platform.
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