No.helloGTX does not follow the traditional per-user pricing model adopted by many CRM platforms.

helloGTX is designed around a Fixed + Usage-Based Pricing Model, where pricing is aligned with the actual resources, automation, and platform usage rather than the number of employees using the system.

To encourage adoption across the organization, helloGTX does not charge separately for Accountant, Operations, Management, or Back-Office user logins. Travel businesses can provide access to multiple departments without worrying about software costs increasing every time a new team member joins.

Instead, helloGTX charges based on resource consumption and platform usage, helping ensure better system performance, scalability, continuous innovation, and quality support for all customers.

This model allows travel agencies, tour operators, and DMCs to grow their teams while keeping technology costs predictable. As your business expands, you invest in actual usage and business growth rather than simply paying more for additional user accounts.

The result is a more transparent, scalable, and travel-business-friendly pricing structure that aligns helloGTX's success with your growth.

A.helloGTX believes every department plays a critical role in delivering a great customer experience. Charging separately for Operations, Accounts, or Management users often discourages collaboration and limits CRM adoption. By allowing these teams to access the platform without additional user charges, helloGTX helps travel businesses operate more efficiently while maintaining complete visibility across sales, operations, finance, and management.

Yes.helloGTX is built for startups, growing travel agencies, and large DMCs. Startups benefit from an all-in-one platform that includes CRM, Itinerary Builder, Flight & Hotel APIs, Website, Landing Pages, WhatsApp Automation, Invoicing, Payment Gateway, Email Marketing, and Voucher Management in a single login.

As your business grows, you can add Portals, Visa portal, Hotel Contracting, Supplier Management, and service allocation, Reports.

The helloGTX Mobile App also enables owners and teams to manage enquiries, quotations, bookings, and follow-ups from anywhere.

Yes.helloGTX is continuously updated with new features, integrations, AI capabilities, automation tools, and industry-specific enhancements. As your business evolves, you can activate additional modules such as B2B Portals, Websites, APIs, Marketing Automation, Finance, Operations, and AI without changing platforms.

Because helloGTX is cloud-based, all customers benefit from ongoing improvements, security updates, and new innovations. Many enhancements are driven directly by feedback from travel agencies, DMCs, visa companies, and tour operators using the platform every day.

A. Yes.helloGTX combines Travel CRM, Itinerary Builder, Flight & Hotel API integrations, Website, Landing Pages, WhatsApp Automation, Email Marketing, Invoicing, Payment Gateway, Voucher Management, B2B Portal, Visa CRM, and Reporting into a single platform. Instead of managing multiple vendors, logins, integrations, and subscriptions, travel businesses can operate from one centralized system, reducing costs and improving team productivity.

Yes.helloGTX is designed to help travel businesses build their digital presence with CRM-connected websites, online booking capabilities, landing pages, payment gateways, marketing tools, and automation. This enables agencies to offer a modern online experience while maintaining personalized service.

Yes.The helloGTX Mobile App allows owners and teams to manage leads, quotations, follow-ups, bookings, payments, and reports from anywhere. Whether you're travelling, attending trade shows, or meeting clients, your business remains accessible in real time.

Mobile app also help you to log your mobile calls into the CRM automatically and it also offers SIM based calling.

How quickly can a travel agency start using helloGTX?Most agencies can start using helloGTX within a few days. The onboarding team helps configure your CRM, import data, train users, and set up workflows so your team can start managing enquiries and bookings quickly. We also creates a WhatsApp support group for ongoing support.

Yes.helloGTX includes WhatsApp API integration with automation features that help travel businesses engage leads faster and improve follow-ups. The platform can automatically respond to enquiries, send itineraries and proposals, trigger follow-up reminders, and route leads to the right team members.

helloGTX AI can qualify leads, collect travel requirements, answer common customer questions, and assist travelle$0.29×7 and even send the first quotation.

The AI-powered Itinerary Builder can also create new itineraries from scratch, generate travel plans based on customer requirements, and even convert supplier itineraries, PDFs, or copied content into professional, branded proposals in minutes—helping travel teams respond faster and close more business.

Yes.helloGTX offers fully integrated B2C websites and B2B travel portals designed specifically for travel agencies, tour operators, and DMCs. The B2C website helps you generate enquiries, showcase packages, get bookings, instant quote, accept online bookings, collect payments, and connect directly with your CRM.

For B2B businesses, helloGTX provides an agent portal where sub-agents can search and book flights, hotels, holidays, visas, transfers, and other travel services. Agents can manage bookings, view account statements, upload documents, track credit limits, and access negotiated rates.

The platform also includes aBuild Your Own Holidayfeature, allowing agents and customers to create customized itineraries using your contracted inventory, markups, and pricing rules. Since both the website and portal are connected to helloGTX CRM, every enquiry, booking, and customer interaction is automatically tracked in a single system.

No.helloGTX Travel CRM works independently and does not require a website to get started.

You can manage leads, create itineraries, send proposals, generate invoices, collect payments, manage vouchers, track follow-ups, and communicate with customers directly from the CRM. Proposal links, payment links, document uploads, and customer-facing pages are hosted and generated by helloGTX, allowing your clients to view and interact with them even if you do not have a website.

However, agencies that use a CRM-connected website benefit from automated lead capture, online enquiries, booking workflows, landing pages, and digital marketing integration. Many startups begin with the CRM and later add a website as their business grows.

This allows you to start quickly while still having the option to build a complete online travel business on the same platform in the future.

"Every helloGTX account includes customer-facing proposal pages and payment pages hosted by helloGTX, so you can start selling online from day one."

No.helloGTX does not offer a self-service free trial.

Unlike standalone tools, helloGTX is a comprehensive travel business platform that includes CRM, Itinerary Builder, Flight & Hotel APIs, WhatsApp Automation, B2B Portals, Finance, Marketing, Websites, and Operations Management. To ensure customers experience the platform properly and see value quickly, every implementation includes a personalized demo, onboarding guidance, and training support.

Most travel businesses prefer a guided evaluation where our team demonstrates the workflows, modules, and automation relevant to their business model, helping them make an informed decision before getting started.

You can book a FREE 1-to-1 personalized demo, where our travel CRM expert:

• Understands your business model
• Shows features relevant to your services (holiday, visa, flight, hotel, B2C, B2B, Insurance)
• Demonstrates real workflows instead of generic slides
• If you want to try your own you can ask for 1 hour assisted access session during the personalized demo.

Every helloGTX demo is customized.We show:

• Your type of leads
• Your sales flow
• Your itinerary style
• Your operational challenges

So you can clearly see how helloGTX fits into your daily work.

helloGTX helps travel businesses convert more enquiries into bookings by reducing response time and automating the initial customer engagement process.

As soon as a lead is received from WhatsApp, website, landing pages, Meta Ads, calls, or other sources, helloGTX can automatically send personalized messages, emails, quotations, itineraries, and follow-up communications. This ensures every enquiry receives an instant response, even outside business hours.

The platform also auto-assigns leads to the right team members, schedules follow-ups and reminders, maintains complete customer history in one place, and helps qualify leads before sales teams invest significant time.

By combining instant engagement, automation, and centralized lead management, helloGTX helps improve conversion rates while reducing the manual effort and staffing required to manage enquiries effectively.

"reduces manual effort and helps teams handle more enquiries without proportionally increasing headcount."

Yes.helloGTX includes AI-powered features designed specifically for travel businesses to improve productivity, customer engagement, and sales conversions.

Unlike generic AI tools, helloGTX AI works with your CRM data, customer enquiries, itineraries, suppliers, and travel workflows to provide travel-specific assistance.

helloGTX AI can automatically engage new enquiries, qualify leads, collect travel requirements, answer common customer questions, and assist custome$0.29×7 through WhatsApp, website, and other communication channels.

The AI-powered Itinerary Builder can create itineraries from scratch, generate travel plans based on customer requirements, and even convert supplier itineraries, PDFs, emails, or copied content into professional proposals within minutes.

AI also helps automate follow-ups, proposal sharing, customer communication, and lead nurturing, allowing travel businesses to respond faster, handle more enquiries, and improve conversion rates without increasing manual effort.

Yes.One of helloGTX's biggest advantages is that the same CRM can manage B2C customers, B2B agents, Corporate Clients, and DMC operations from a single platform.

You can maintain separate pricing, markups, commissions, credit limits, tax settings, and ledgers for each business segment while managing everything through a common backend. The platform also includes integrated B2C websites, B2B agent portals, supplier management, hotel contracting, service allocations, vouchers, and operations tracking.

This eliminates the need for separate systems and gives your team complete visibility across sales, operations, and finance from one screen.

Unlike Excel or Word, helloGTX combines costing, itinerary creation, operations, and finance into a single workflow. Simply add hotels, flights, transfers, sightseeing, and suppliers, and the system automatically calculates costs, margins, taxes, and generates a professional customer-facing itinerary.

helloGTX includes a pre-loaded library of hotel, destination, and sightseeing content with images and descriptions, saving hours of manual work. Its AI-powered Itinerary Builder can create itineraries from scratch or generate proposals by simply pasting content received from suppliers.

Once confirmed, the same itinerary can be converted into vouchers, supplier requests, and operational records without duplicate data entry.

helloGTX follows a transparent Fixed + Usage-Based Pricing Model designed specifically for travel businesses.

Unlike many CRM platforms that charge based on the number of users, helloGTX does not charge separately for Operations, Accounts, Management, Marketing, or Support users. This allows travel businesses to give access to the entire team without worrying about increasing software costs as the company grows.

helloGTX also includes advanced automation, AI-powered itinerary creation, ready-made travel content, proposal hosting, email delivery, Flight & Hotel API integrations, and customer engagement tools that help teams handle more enquiries with less manual effort.

The proposal usage fee beyond the included limit is essentially a fair cloud usage charge. Businesses with higher quotation volumes consume more platform resources, while smaller agencies are not forced to subsidize heavy users.

This approach keeps the entry cost affordable, allows unlimited team collaboration, and ensures customers only pay more when their business and proposal volume grow.

helloGTX don’t charge you for 10 users per month but we charge only for the usage without compromising the automation.

helloGTX proposals are interactive sales tools, not just static PDFs. Every proposal can be shared through a web link, WhatsApp, or email, and sales teams get notified when customers open the proposal or engage with the email.

Proposals do include online payment options, allowing customers to make full or partial payments instantly without waiting for separate payment links and get instant receipts. The system can also send proposal emails, WhatsApp messages, payment reminders, follow-ups, and discount coupons to help improve conversions.

Customers can view itineraries, make payments, and interact with the proposal from any device. Because proposals are fully connected to the CRM, every view, payment, follow-up, and customer interaction is automatically tracked, helping travel businesses convert more quotations into bookings.

Yes. With one click, you can:

• Share itinerary PDF on WhatsApp
• Send email proposals
• Track if the client viewed it
• Payment links are automated

Once a quotation is confirmed, helloGTX automatically transfers the booking to the operations team along with all sourcing, supplier, and pricing information, eliminating manual handovers and duplicate data entry.

Operations teams can:

• View supplier details, sourcing costs, and booking information in one place
• Generate vouchers directly from confirmed itineraries
• Send supplier confirmations and manage service requests
• Hold and manage hotel bookings
• Track check-ins, check-outs, and travel schedules
• Allocate services to suppliers, drivers, guides, and operational teams
• Manage supplier payments and outstanding dues
• Monitor booking status and operational progress in real time
• Coordinate seamlessly with Sales and Finance using a common platform

Because Sales, Operations, and Finance work on the same booking data, teams have complete visibility throughout the customer journey without relying on spreadsheets, emails, or manual follow-ups.

Yes. You can:

• Store supplier details
• Maintain hotel & service contracts
• Apply markups
• Track supplier payments and dues
• Generate supplier-wise reports

Yes. helloGTX allows you to:

• Generate one click invoices & receipts
• Track customer payments
• Record supplier payments
• Monitor outstanding balances
• Integrate payment gateways

Yes. helloGTX can power:

• B2C travel websites
• Landing pages for campaigns
• B2B agent portals
• Package listing & enquiry flows

helloGTX can also build flight, hotel, holidays, visa, insurance portals.

Customer mobile apps

All connected directly with the CRM.

Yes. helloGTX provides a fully integrated B2B travel portal where agents can search, quote, and book Flights, Hotels, Series Fares, Holidays, Visas, Transfers, Insurance, Activities, Sightseeing, and even Build-Your-Own Packages.

B2B agents receive:

• Secure agent login
• Credit limit management
• Agent-specific pricing and markups
• Booking history and account statements
• Ledger and outstanding balance tracking
• Online booking and enquiry management

A major advantage of helloGTX is that the B2B Portal and CRM share a common database. This means all online and offline enquiries, quotations, bookings, payments, and customer interactions are synchronized automatically.

For example, a quotation created by your sales team inside the CRM can be viewed by the agent in the B2B Portal, while bookings and enquiries generated through the portal are instantly available inside the CRM. This provides a seamless experience for agents while giving your team complete visibility and control from a single platform.

Every helloGTX demo is customized.We show:

• Assisted onboarding
• Role-based training (sales, ops, accounts)
• Live sessions
• Knowledge base & tutorials
• Dedicated WhatsApp group for each client

Our goal is adoption, not just activation.

Yes. Training is included.Additional advanced or refresher sessions can also be scheduled as your team grows.

Yes.helloGTX is built on secure cloud infrastructure and follows industry best practices for data security and access management.

The platform includes:

• Secure cloud hosting
• Regular backups and recovery processes
• Role-based access control
• User activity tracking and audit visibility
• Secure customer and business data storage
• Controlled access for Sales, Operations, Finance, and Management teams

Your customer, booking, financial, and operational data remains fully under your control while providing authorized users secure access to the information they need.

Data security is a key focus area for helloGTX. The platform follows industry best practices for secure infrastructure, access management, backups, and data protection. We continuously invest in strengthening our security framework and are working towards aligning with globally recognized standards and compliance requirements as part of our long-term security roadmap.

For customers with specific compliance or security requirements, our team can discuss available security controls and deployment options during the evaluation process.

helloGTX is purpose-built for travel businesses and combines CRM, Itinerary Builder, Flight & Hotel APIs, B2B Portal, Website, WhatsApp Automation, Finance, Operations, Marketing, and AI into a single platform.

Unlike generic CRM solutions that require multiple integrations and third-party tools, helloGTX helps travel businesses manage enquiries, quotations, bookings, supplier coordination, payments, vouchers, customer communication, and reporting from one system.

With built-in travel workflows, ready-made content, automation, mobile apps, and online booking capabilities, helloGTX helps agencies reduce manual work, improve response times, increase conversions, and scale their business without increasing operational complexity.

helloGTX is designed as a complete travel business platform rather than just a sales CRM. In addition to lead management and itinerary creation, it includes AI-powered itinerary generation, Flight & Hotel API integrations, B2B and B2C portals, WhatsApp automation, hotel contracting, finance management, supplier payments, operations workflows, landing pages, email marketing, and online booking capabilities.

While many travel CRM solutions primarily focus on lead management and holiday quotations, helloGTX provides dedicated workflows for Flights, Hotels, Holidays, Visas, Transfers, Sightseeing, Insurance, Corporate Travel, and DMC operations. With integrated APIs and supplier connectivity, travel consultants can respond faster and generate more accurate quotations without switching between multiple systems.

Because all modules work on a common database, travel businesses can manage online and offline sales, operations, finance, marketing, and customer communication from a single platform. This all-in-one approach helps agencies digitize their business, improve efficiency, and compete effectively with OTAs without investing in multiple disconnected software solutions.

"One Login. One Database. One Platform for Your Entire Travel Business."

Yes. helloGTX is available on both Android and iOS, allowing your team to manage leads, respond to enquiries, track follow-ups, access customer details, and stay connected with your travel business from anywhere. Whether you're in the office or on the move, your CRM is always within reach, helping you never miss an opportunity.