Run Hotel Sales Without Chaos
From first enquiry to confirmed stay, helloGTX gives hotel teams structured sales control with live guest visibility, accountable ownership and faster booking conversion.
- Capture enquiries, guest profiles and booking activity in one connected system.
- Automate follow-ups, sales ownership and reservation workflows.
- Connect live inventory, proposals, direct booking, WhatsApp and IVR.
Hotel CRM Snapshot
Lead Control
Track every enquiry, owner, follow-up and sales stage in real time.
Guest 360°
Keep preferences, history, family details and conversations together.
Live Inventory
Search rooms, rates and availability without switching systems.
Direct Booking
Turn proposals into bookable journeys with clear revenue visibility.
Your hotel gets enquiries. Your systems lose them.
Hotel enquiries arrive through websites, WhatsApp, Meta ads, calls, OTAs, walk-ins and corporate sales. When these channels remain disconnected, the reservation team loses visibility.
The issue is not a lack of enquiries. The issue is lack of control.
Everything your reservation and sales team needs.
Build a single guest record from the first enquiry through booking, stay, repeat purchase and loyalty.
Lead Management
Capture leads from WhatsApp, Meta, website, landing pages, IVR, email, walk-ins, OTAs and corporate sales.
- Auto assignment
- Lead scoring
- Follow-up reminders
Guest 360° Profile
One profile containing contact details, family relationships, preferences, bookings and spend.
- Birthday & anniversary
- Room preferences
- Lifetime value
Booking History
View upcoming, past, cancelled and no-show bookings across properties and channels.
- Room & package details
- Revenue history
- Special requests
Family CRM
Connect spouses, children and other family members to the main guest profile.
- Family birthdays
- Anniversaries
- Family offers
IVR & Calling CRM
Connect inbound and outbound calls directly to the guest and lead record.
- Caller identification
- Call recording
- Missed-call lead creation
WhatsApp CRM
Turn WhatsApp conversations into structured hotel leads and bookings.
- Automated responses
- Room/package sharing
- Follow-up automation
Know what is happening before revenue is lost.
Visibility changes behaviour. Therefore, monitoring matters.
helloGTX shows live lead movement. Not summaries. Not delayed reports.
- New enquiries
- Followed-up leads
- Aging leads
- Agent-wise activity
- Proposal movement
- Booking conversion
Accountability improves while unnecessary micromanagement reduces.
Manage every corporate, agent and event visit.
Give field sales executives a mobile CRM to punch attendance, meetings and customer visits with GPS verification.
GPS Attendance
Start-day and end-day attendance with location capture, visit timestamps and optional selfie verification.
Meeting Punch
Record customer, location, meeting notes, opportunity, next action and expected revenue.
Corporate & Agent CRM
Manage corporate accounts, travel agents, DMCs, wedding planners and event organisers.
Website + CRM + Booking Engine + Channel Manager.
Give every hotel or hotel chain a modern direct-booking website connected to the same CRM and live room inventory.
A direct booking experience connected to your CRM.
Your website should not be another disconnected marketing property. It should become a direct revenue channel.
Search live inventory and send a bookable proposal.
The reservation executive should not have to move between CRM, channel manager, email and booking engine.
Search Live Availability
- Guest dates and number of guests
- Property / city / hotel chain
- Room category
- Live rate and inventory
- Meal plan and package
Build Proposal
- Select rooms and rate plans
- Add meals, transfers and experiences
- Add taxes, discounts and terms
- Apply hotel branding
- Generate professional proposal
The Grand Goa Resort
One CRM for multiple properties.
Centralise enquiries while allowing each property to manage its own operations, sales and guest relationships.
Guest enquiry arrives through WhatsApp, website, Meta or IVR.
CRM captures dates, guests, room requirement and preferences.
Search live availability across connected properties.
Create branded proposal with live rates and booking link.
Guest books directly and CRM updates the customer profile.
Turn your guest database into repeat revenue.
The booking should not be the end of the relationship. Use guest data to create the next booking.
Emailers & Campaigns
Design emailers, segment guests and track opens, clicks, enquiries and bookings.
Explore campaignsLanding Page Builder
Create dedicated pages for weekend deals, festive offers, weddings and staycations.
Build landing pagesAutomated Guest Marketing
Trigger birthday, anniversary, pre-arrival, post-stay and win-back campaigns automatically.
Automate guest journeysOne connected journey. Every team sees the same guest.
One platform from enquiry to repeat stay.
Hotel CRM + Guest 360° + Field Sales + IVR + WhatsApp + Enterprise Website + Channel Manager + Direct Booking.