What is Travel CRM Software?

Travel CRM software is vital for anyone who wants to start the travel business and want to work without any loss. Travel agency or tour operator software helps the travel agents or companies maintain and serve their customers better and more effectively. A travel CRM manages different parts of the tour. This includes the ticket booking management, tour packages, hotel bookings, travel coordination, daily plan management etc. Travel software lets you coordinate and simplified the entire operations on a single platform.

The travel CRM software can organize the entire process of different activities and upcoming bookings. Travel CRM allows you to simplify your marketing tasks and generates maximum number of bookings.

Travel CRM Software is a client relationship management system which permits the travel specialists to remain in touch with their customers and advertise their administrations. Increase the customer engagement of your business with the help of CRM. Travel Software can also help in lead generation and lead management while ensuring that you never lose any of the leads from websites, booking engines, calls, emails, payment gateway, print media, social media and travel reveal. helloGTX Travel CRM can easily adapt to the travel industry and transform it into a Travel CRM System. Assist the workload of your travel agents and tour operators by automating recitation tasks and providing them access to valuable customer information that they can use to improve customer engagement. Travel agency software helps to sending itineraries directly from the CRM, converting queries to leads, improves efficiency, makes your team of travel agents more productive and saves a lot of time and resources.

Travel Management Software lets you effectively track all of your enquiries and monitor them at the point of the sales funnel till it gets converted. This provides you with significant insights that will help in improving the efficiency of your workforce. The travel CRM classifies your visitors and profiles them as individuals, specialists or corporate elements so that you can server them accordingly. In conclusion, travel software is well prepared to deal with the travel business.

What are the benefits of Travel CRM Software ?

Optimize Your Time

  • Bifurcate your tasks according to your priorities
  • Create reports within minute
  • Create Landing pages within 2 minutes

Customer Information Management

  • Find customer information easily
  • Travel itinerary
  • Customer experience etc
  • Pre-sales and post-sales interaction
  • Data Analysis

Lead Management

  • Increase Leads & Conversion
  • Manage leads of Facebook or Google ads
  • Convert your leads into sales

Campaigns Management

  • Manage your Facebook, Google and landing pages campaigns

Follow-up Management

  • Auto Follow ups
  • Manage old records and auto follow ups

Customer Satisfaction

  • Enhances brand image
  • Retains existing customers
  • Promotes customer loyalty

Manage daily offers, deals and packages

  • Manage offers and deals
  • Mange packages discounts

Manage Multiple Users or agencies

  • Manage multiple users
  • Manage multiple branches

helloGTX Travel Software Features

Enquiry Management

  • Track customer details easily
  • Manage customer contacts information for future reference

Follow-up Management

  • Communication chain records

Booking Records

  • Tracks referrals
  • Payment visibility
  • Service history
  • Booking history

Payment Records

  • Payment date and time
  • Payment mode (online, offline)
  • Due payments date
  • Pending payments

Reminders and Alerts

  • Reminders for follow ups
  • Events
  • Payments
  • Special occasions like festival, birthdays, anniversaries etc

MIS and Reports

  • Customer’s reports
  • Bookings and cancellations
  • Collection of payments
  • Achievement Vs. targets
  • Return on Investment (ROI)
  • Marketing Campaigns Effectiveness

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